Frequently Asked Questions

How long until my order ships?

Expect a processing time of 7-10 days for made-to-order items. Custom orders will ship in 3-4 weeks. Expect a processing time of 2-3 days for all other items.

Can I cancel/edit my order?

Please email me immediately at juliaallenstudio@gmail.com to cancel or edit your order. Be sure to include the order number.

What size ring am I?

My friend Sarah offers a ring sizer on her website that you can order. You can also wrap a string or strip of paper around your finger and measure its length, then convert to ring size. Here is the size chart:

Ring Sizer Chart – Forgiven Jewelry

Do you do custom orders/commissions?

The short answer is: sometimes. Feel free to email or Instagram DM me with your request. See my Commissions page for more details.